Delivery & Coordination
Helpful information for smooth delivery to a funeral home, residence, or approved location.
Delivery timing is important when ordering a casket, urn, or keepsake.
Before placing your order, confirm the delivery location, receiving contact, service date, and any special instructions.
Delivery by Product Type
Casket Delivery
Caskets are usually delivered directly to the funeral home or another approved receiving location. Because caskets are large freight items, accurate delivery information is essential.
Urn Delivery
Urns may often be delivered to a residence, funeral home, cemetery, or crematory, depending on how the urn will be used.
Keepsake Delivery
Keepsakes are commonly delivered directly to the family. If a funeral home or crematory will fill the keepsake, ask whether they need it by a certain date.
Before Ordering, Confirm:
Full delivery address
Receiving contact name
Phone number
Receiving hours
Service date
Required arrival date
Special delivery instructions
Funeral home or cemetery requirements
What can delay delivery?
Delivery may be delayed by incorrect addresses, missing contact information, closed receiving locations, short timelines, freight appointment issues, holidays, weather, or customization.
We will help guide you to limit these possibilities.
Need help with delivery details?
Contact us before ordering if you are unsure what information is needed.