FTC Funeral Rule
Understand your rights when buying a casket or urn outside a funeral home.
The FTC Funeral Rule gives families important rights when arranging funeral services. One of the most important rights is the ability to purchase a casket or urn from a provider outside the funeral home.
This page is for general information only and is not legal advice.
See the official FTC Funeral Rule
Your Key Rights
You Can Buy Elsewhere
You are not required to buy a casket or urn directly from the funeral home. In fact, more and more families are choosing to purchase caskets, urns, and keepsakes online from trusted sellers often with more options and greater price transparency.
Funeral Homes Must Accept Outside Products
In all cases, funeral homes must accept caskets and urns purchased from another provider and cannot charge an extra handling fee simply because you bought them elsewhere.
You Can Request Itemized Prices
Funeral homes must provide pricing information so families can compare costs and choose only the goods and services they want, except for certain required fees or legal requirements.
What to Say to the Funeral Home
“We have chosen to purchase the casket or urn from Rest Assured Memorials. Please provide the correct delivery address, receiving contact, phone number, receiving hours, and any special delivery instructions.”
Frequently Asked Questions
No. Funeral homes are required to accept caskets purchased from outside providers.
No. They cannot charge an additional handling fee simply because the casket or urn was purchased elsewhere.
No state or local law requires a casket for cremation. Alternative containers are commonly available, like the pine cremation casket.
Have questions before ordering?
Contact us for help understanding what information is needed for funeral home delivery.